Where can I buy your products?
You can purchase Jawhar products through authorized points of sale in various regions within Egypt. To find the nearest point of sale to you, please contact us via our official communication channels.
What shipping methods are available?
We do not do direct delivery, but rather partner with a reliable shipping company to ensure that your products arrive safely.
How long does it take to deliver?
Delivery time ranges from 3 to 7 working days, depending on the region and the nature of the order.
How long does it take to deliver?
Currently, we do not offer shipping outside Egypt.
How can I track my order?
Once your order has been shipped, we'll send you a direct tracking link. If you don't receive it, contact us and we'll assist you immediately.
Can I return or exchange the product?
Yes, Jawhar allows returns or exchanges within 14 days from the date of receipt, provided that the product is in its original condition and unused.
Can I return or exchange the product?
All you have to do is send a message through one of the official communication channels, or via email, and we will guide you through the steps.
When will the amount be refunded?
The amount will be refunded immediately after the product is inspected, through the InstaPay app or one of the e-wallets.